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What this tool does and does not do
Does: keeps a dated record of contacts, reference numbers and promised actions, and highlights a promised date that has passed without a result.
Does not: call anyone, book appointments or rides, or decide whether a plan met a legal standard. In an emergency call 911. In a mental-health crisis call or text 988, or call Fresno County's 24/7 line, 1-800-654-3937.