The five topics
- AI tools & practical skills. Using an AI chatbot for a health question? How to check the answer before you act on it
Check a chatbot's health answer before you act on it. - Phones, computers & troubleshooting. null (Guide in preparation)
Set up your phone or computer so a video visit with your clinician works. - Privacy, account security & online scams. Fake delivery, toll and bank texts: how to spot them and what to do
Spot fake delivery, toll and bank texts, and know what to do next. - Digital parenting & online communities. null (Guide in preparation)
Check a new app or game before your child starts using it. - Health technology & accessibility. null (Guide in preparation)
Check what happens to your health records before you share them with an app.
Technology now sits between people and their health care: a chatbot that answers a symptom question, a text that claims to be from the bank, a video visit that won't connect, an app that asks for your medical records. These guides help you use those tools with your eyes open. They explain what a tool does and does not do, which protections apply and which don't, and what to check before you trust it. Where a guide describes an app's settings, it tells you which sources that description came from and doesn't claim the settings were tested.
What this area covers
AI tools & practical skills. Using an AI chatbot for a health question? How to check the answer before you act on it.
Phones, computers & troubleshooting. How to get a phone or computer ready so a video visit with your clinician works the first time.
Privacy, account security & online scams. Fake delivery, toll and bank texts: how to spot them and what to do next.
Digital parenting & online communities. What to check before giving a child a new app or game.
Health technology & accessibility. What to check before sharing your health records with an app, and when health privacy law does and does not follow your data.
Start here
- Using an AI chatbot for a health question? How to check the answer before you act on it
- Fake delivery, toll and bank texts: how to spot them and what to do, with a printable scam text check card
From the patient education and policy libraries
- How to Evaluate Online Medical Information
- How to Spot and Avoid Health Misinformation
- Using a Patient Portal: How to Access Your Health Information Online
- Consumer Health Apps Outside HIPAA
- What Information Blocking Means for Patients
A habit worth keeping
When a message, app or chatbot pushes you to act quickly, slow down. Open the official app or type the website address yourself instead of tapping a link, and check a health answer with your clinician, your pharmacist or an official source before you change a medicine or skip care.
Where this connects
Digital privacy, AI accountability and health-data rules are changing quickly. For readers who want to follow them, the site keeps a living dossier on health care AI governance and an analysis of California's 2026 health AI law.